max389 linkTerms of Use

Account Opening and User Eligibility on max389 link

When you register on max389 link, you agree to provide accurate, complete, and current information. You confirm that you are of legal age in your jurisdiction and that access to online gaming services is permitted under your local law. We require all users to complete identity verification (KYC) by submitting supporting documents such as a national ID or passport. Verification typically completes within one standard business window.

You are responsible for maintaining the confidentiality of your login credentials. If your password is compromised, notify our support team immediately via email or in-app messaging. We are not liable for unauthorized access if you share your credentials or fail to secure your account. You agree not to create multiple accounts or use false information during registration.

We reserve the right to suspend or terminate your account if we detect suspicious activity, non-compliance with these terms, or violation of applicable gaming law. Accounts may also be closed if we cannot verify your identity or if you reside in a jurisdiction where we do not operate.

Deposits, Withdrawals, and Payment Processing

Deposits on max389 link are processed via eight payment channels: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfer (mobile banking, local payment, online payment, e-wallet virtual accounts). E-wallet deposits typically credit within minutes during business hours. Bank transfers may take 1–2 business days depending on the sending institution. We display estimated settlement times before you confirm payment.

Your account balance is updated immediately after we receive payment confirmation. All stakes are debited from your balance at the time of placement. Withdrawals are processed during documented operational windows and are subject to verification checks. Once approved, funds return to the same payment method used for your original deposit. Withdrawal settlement times depend on the receiving institution's processing schedule.

We accept no liability for delays caused by third-party payment providers, banks, or telecommunication networks. If a deposit does not credit within the published window, contact our support team with transaction details, and we will investigate bank reconciliation logs.

Betting Rules and Market Settlement

All market rules, odds, and payout structures are published on max389 link before you place a stake. Match-winner, goal-total, both-teams-to-score, and handicap markets settle according to the rules specified for each game. Live-betting markets settle in real time as events occur. Slot games and live-dealer tables settle automatically according to the game mechanics published in-app.

Settlement occurs automatically once the outcome is determined. In case of disputed results—such as a postponed football match, an invalid goal, or a technical malfunction in a live table—we review official tournament records, venue announcements, and game logs to determine the correct settlement. We do not overturn settled bets unless we identify a genuine system error or a breach of our settlement policy.

Pre-Match Market

A market that closes before the event starts (e.g., Liga 1 match winner bet placed before kick-off). Settled after the event concludes according to official results.

Live-Betting Market

A market that remains open during the event (e.g., next goal scorer in a Champions League match). Settled in real time as the outcome occurs or when the market closes.

Void Bet

A bet that is cancelled and the stake returned if the event does not proceed (e.g., postponed match). Voiding occurs according to the market rules published before the bet was placed.

Our max389 link Liability and Dispute Resolution

We provide max389 link as a platform for entertainment. You use our service at your own risk. We are not liable for losses arising from betting decisions, market volatility, bet settlement, or game outcomes. We make no guarantee that any bet will win or that you will recover your initial stake.

If you believe a settlement is incorrect, submit a dispute via our support team within 30 days of the disputed transaction. Include bet ID, market details, and your reason for disputing. We will review settlement logs, game records, and official results. If we confirm an error, we will credit your account accordingly. If we find the settlement correct, we will explain our reasoning.

Disputes that remain unresolved after our internal review may be escalated to an independent arbiter if your jurisdiction provides such a mechanism. We comply with applicable gaming regulations in your region regarding dispute handling and consumer protection.

Jurisdiction, Service Availability, and Compliance

Our services are available only where local law permits. We do not operate in jurisdictions where online gaming is prohibited. Users are responsible for verifying that their access to max389 link complies with their own jurisdiction's regulations. Access from certain regions may be restricted or blocked by law.

If you reside in Jakarta, Surabaya, Bandung, Medan, or other regions where we operate, your account is subject to the gaming regulations applicable in that area. We reserve the right to restrict, suspend, or terminate service in any jurisdiction at any time if legal circumstances change.

We comply with anti-money-laundering (AML) and know-your-customer (KYC) requirements. We may request additional documentation or suspend transactions if we detect activity inconsistent with account profile or applicable law. We do not offer our services to politically exposed persons (PEPs) or individuals subject to international sanctions.

Data Protection and Privacy

We collect personal information during account registration and verification. This includes your name, email, date of birth, and supporting identification documents. We store this data securely and do not share it with third parties except as required by law or as part of our regulatory obligations. Our privacy policy details how we handle your information.

You may request access to, correction of, or deletion of your personal data by contacting our support team, subject to legal retention requirements. We maintain logs of all transactions, bets, and account activity for compliance purposes and retain this information according to applicable data-retention law.

Prohibited Activities and Account Termination

We prohibit the following activities on max389 link: account-sharing or transfer of account ownership, use of bots or automated betting software, market manipulation, fraud or false documentation, multiple account creation, and collusion with other users to circumvent our rules.

If we detect any prohibited activity, we reserve the right to suspend your account immediately, void pending bets, forfeit your balance, and report the matter to relevant authorities. We will not be liable for funds forfeited due to account suspension resulting from your violation of these terms.

Summary of Key Obligations and Rights

By using max389 link, you understand and accept that: (1) you are of legal age and eligible under your jurisdiction's law; (2) all information you provide is accurate and complete; (3) you are solely responsible for your betting decisions and account security; (4) we settle bets according to published rules and are not liable for losses; (5) your account may be suspended or terminated for non-compliance; and (6) disputes are resolved through our internal process first, then escalation if applicable.

We at max389 link commit to: maintaining transparent market rules and odds; processing deposits and withdrawals according to documented timelines; protecting your personal data according to privacy law; resolving disputes fairly and objectively; and complying with all applicable gaming and financial regulations in your region.

For detailed questions about these terms or your specific situation, contact our support team via FAQ or email. These terms are effective as of your account creation and remain in force as long as your account is active or until we notify you of changes.